Privacy Policy
Last updated: March 2026
SynAIpse ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our website at synaipse.com and related services.
Information we collect
We may collect information that you provide directly to us, including:
- Name and email address when you subscribe to our newsletter or join a waitlist
- Any information you submit via contact forms or when you sign up for workshops or products
- Communications you send to us
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device type, and pages visited. We may use cookies and similar technologies for this purpose (see Cookies below).
How we use your information
We use the information we collect to:
- Send you newsletters, updates, and marketing communications (where you have opted in)
- Respond to your enquiries and provide support
- Improve our website, content, and services
- Comply with legal obligations and protect our rights
Cookies
We use cookies and similar technologies to remember your preferences (including cookie consent), to understand how you use our site, and to improve your experience. You can control or delete cookies through your browser settings. Refusing cookies may affect how the website works for you.
Sharing your information
We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website and delivering services (e.g. email delivery, analytics). We require these parties to protect your information and use it only for the purposes we specify. We may also disclose information where required by law or to protect our rights and safety.
Data retention and security
We retain your information only for as long as necessary to fulfil the purposes set out in this policy or as required by law. We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. You can unsubscribe from our emails at any time using the link in each email. For other requests, please contact us using the details below.
Changes to this policy
We may update this privacy policy from time to time. We will post the updated version on this page and update the "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.
Contact
For questions about this privacy policy or our data practices, contact us at SynAIpse (Dr Shaan Mocke & Dr Deb Prattley) via our website or Substack at vetaihub.substack.com.